You may call-in, fax or email your request for an order replacement. Please be sure to indicate the following:
Invoice / Order Number
Item Qty & Description
Reason for Replacement / Return
Cut Size Glass: Cut to size glass orders cannot be returned for a refund or credit with the exception of glass damaged during shipping. The old saying goes "Measure twice so that we only cut once". We prefer all sizes be faxed or e-mailed to us so that your order will be cut right the first time. We want you to be happy with your selection so that is why we have actual 5" x 5” samples available for all of our glass styles.